Last updated: September 2026
Eve Fertility Ltd. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and otherwise process information about you when you visit our website, submit a contact form, or communicate with us directly. This policy applies to all visitors, users, and other individuals who access our website and services.
We may collect information about you in a variety of ways, including:
We use the information we collect to:
We use third-party providers to operate this website and process enquiries. In particular, contact form submissions are processed via Formspree, a form-handling service that receives and forwards the information you submit. Formspree's own privacy terms govern their processing. We may also use website hosting and analytics providers. We do not sell your personal information.
If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, our legal bases for processing your personal data are: (a) our legitimate interests in operating and improving our website and responding to enquiries; (b) your consent where required (for example, for non-essential cookies); and (c) compliance with legal obligations. You have the right to withdraw consent at any time.
Depending on your jurisdiction, you may have some or all of the following rights:
To exercise these rights, please contact us at privacy@eve-fertility.com.
If you are located in Hong Kong, we process your personal data in accordance with the Personal Data (Privacy) Ordinance (Cap. 486). You may request access to and correction of your personal data by writing to us at the address below or by emailing privacy@eve-fertility.com.
We retain personal data only for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required by law. Contact-form enquiries are typically retained for up to 24 months, then deleted unless a longer business relationship has been established.
We implement reasonable technical and organisational measures to protect your information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Where personal data is transferred outside your jurisdiction (for example, to a service provider located in another country), we take reasonable steps to ensure appropriate safeguards are in place, including reliance on standard contractual clauses or equivalent mechanisms where required by applicable law.
Our website is not directed at children, and we do not knowingly collect personal data from children.
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page indicates when the policy was last revised. Continued use of our services after changes are posted constitutes your acceptance of the revised policy.
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at privacy@eve-fertility.com, or by post at: Eve Fertility Ltd., 237 Queen's Road Central, Tern Centre Tower 1, 2/F, Sheung Wan, Hong Kong SAR.